We firmly stand behind our products. We will replace your item if there is any manufacturing defect.
We will need a photo of the item to be replaced showing the defect in order or size to request a replacement. Please note, refunds are not given for any of these reasons. We will issue a reorder. Refunds will only be given when items are returned to us.
- If you'd like to to return your items (within 45 days from the date of purchase) you may do so for a credit note to the total value of the original order.
- Customer is required to pay return shipping fees and they are non-refundable. Please note, in order to qualify for a credit, items must be unused, with tags, and in original packaging.
- We have the right to deny returns that do not comply with our return policy. Credits will be processed within approximately up to 2-5 business days (excluding weekends and bank holidays) after we receive your return.
*Certain items are not eligible for refund for hygienic reasons. Please see the following:
- Swimwear, beanies/winter hats, headbands, socks.